Receiving Information

When information is received the recipient should make a written record of the information in as much detail as possible. This should include the:

• time and date the information was received

• time and date the record was made

• the identity of the person recording the information

• from whom the information was received where this is different.

In circumstances where the identity of the provider of the information is sensitive then the identity of the person can be anonymised, providing a secure record is kept of the individual’s identity. This is to safeguard the individual and the organisation in the event of legal proceedings.

Once recorded this information should then be graded according to the reliability of the individual providing the information and the accuracy of the information provided.

The information should then be assessed according to the risks attached to the information. This will then determine to whom the information is passed and the security attached to it.  In order to process intelligence, the accepted standard model should be used.